Participant & Guardian Rights

Participant Rights

  1. To be treated with dignity and provided care by competent staff;
  2. To be an equal partner in the development of services;
  3. To be informed in advance about care and treatment and of any changes in care and treatment that may affect the participant’s well-being;
  4. To be informed of changes in agency policies, procedures, and charges for service or have his/her designee receive this information;
  5. To self-direct activities, participate in decisions which incorporate independence, individuality, privacy and dignity and make decisions regarding care and treatment;
  6. To choose a personal attending physician;
  7. To voice complaints and grievances without discrimination or reprisal and have those complaints/grievances addressed;
  8. To confidentiality of all records, communications, and personal information;
  9. To examine the results of the most recent survey of the facility conducted by representatives of the department;
  10. To refuse to perform services for the facility;
  11. To refuse to participate in activities;
  12. To privacy in written communication including sending and receiving mail;
  13. To receive visitors as long as this does not infringe on the rights and safety of other residents in the facility;
  14. To have access to the use of a telephone with auxiliary aides where calls can be made without being overheard;
  15. To self-administer medications if it is safe to do so;
  16. To free of chemical and physical restraints;
  17. To exercise his or her rights as a participant of the program and as a citizen or resident of the United States;
  18. To form and participate in an organized participant group that functions to address facility issues;
  19. To review their permanent record with their primary staff;
  20. To be free from abuse, neglect, and misappropriation of their money and personal property;
  21. To be free from involuntary transfer or discharge without 30 days advance written notice except in situations where the transfer or discharge is necessary to protect the health and safety of the participant, other participants or staff.
  22. To receive services without discrimination based upon race, color, religion, gender, national origin, or payer.